Recent Reviews of Mercedes-Benz of Pembroke Pines

We had a car in mind and found it in the show room at Mercedes of Pembroke Pines. The car was moved promptly outside for a test drive and we had little to wait. All of our questions were answered knowledgeably and we drove away with our new car in little more than two... Read Full Review hours. The staff was courteous and efficient. Our thanks to Mr. Syed Bukhari, the sales associate, for his taking such good care of us. Read Short Review

My service adviser Alex was well prepared, had all the parts I needed for service ordered and ready for when I dropped my car off. My car was ready ahead of schedule, washed and ready!

Stephen Douglas is a great Service Representative. He is professional, courteous, and proficient. It is always a pleasure doing business with him.

Pedro, my service manager was awesome. Great attitude, great customer service.

I wholeheartedly appreciate the affable fashion in which Mr. Antoine Joseph professionally renders service at the Mercedes Benz in Pembroke Pines ,FL to his customers - to me in particular .

Beautiful people, awesome staff, great communication.

Very good service! They accurately estimated the time it would take to complete the service. They did what I asked them to do and did not try to up-sell me stuff. Very professional treatment all around.

This was my first service with this vehicle at this dealership. It was a little slow to start meaning I waited a bit for my rep but once engaged he was attentive and personable. We worked on the Android Connect app for quite a while trying to get my Waze app to the vehicle... Read Full Review which it never did. Not sure it's the vehicle, phone, or app so can't blame the dealer or service tech. Just know that I went in with one problem, the phone connection, and left with it unresolved. Only other criticism is after purchasing a prepaid maintenance plan I learned tire rotation isn't included. Maybe shame on me but the cost at the dealership is something over $100. Probably $20 at a local tire franchise. All this said my overall experience was good; hence 4 stars. Read Short Review

I had Stephen Douglas to help me out with the servicing of my car, he was very professional and pleasant to deal with. He mad sure I had a loaner car to get around (since it was my bday weekend) while they were working on my car. Overall great experience.

I was very happy with the service provided by everyone at Pembroke Pines Mercedes Benz. I’ve leased Mercedes before and have never been disappointed. From the sales agent to the financing department, the services was spectacular. I want to give a big thanks to Edmund for... Read Full Review teaching me the new technical things on the car. I’ve had Mercedes Benz before but a lot of new things changed on the c class and he sure gave me a breakdown of the vehicle. Read Short Review

It was very nice and smooth couldn't believe how smooth it went. Totally no hassle!!!

I highly recommend this Mercedes dealership. the attention to detail, timely service and professionalism of their staff is very well appreciated.

very good service professional service agents

My experience with Alex Ruiz was very professional and friendly!

I felt very comfortable working with the saleswoman Serafina Bruno, very professional and friendly. Excellent service. I highly recommend this dealership and work with her and her team.

Excellent Service and Friendly people